Returns & Exchanges

 Not fully satisfied? No worries!

If you change your mind within 14 days, you can obtain a refund to the original payment method if you have your original receipt or proof of purchase. Items returned must be in their original sale condition. 

Unfortunately, we cannot refund or exchange earrings or any body-piercing product for hygiene reasons. We also cannot refund or exchange gift cards.
Please contact us at for returns and our team will provide the next steps.
 *Please note, 29TH is not responsible for any fees or costs when returning your unwanted items. 


  • Items returned must be in their original sale condition (unworn and unused with all original packaging and labels)
  • Earrings, body piercing products and gift cards cannot be returned for change of mind reasons.
  • Shipping costs from online purchases are non-refundable.
  • You may be asked to provide personal details for returns or exchanges for verification purposes.
If you are entitled to a refund but you would prefer to exchange the item or receive a gift card of equivalent value to the item, we are happy to exchange or give you a gift card.  
Please give us 5 business days to process the refund once we have received your order.